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Terms of service

Terms of service

This Regulations define the general conditions, rules and manner of sales conducted by Doboxa Spółka z ograniczoną odpowiedzialnością, based in Poznań, Poland, through the online store en.doboxa.biz (hereinafter referred to as the "Online Store") and defines the terms and conditions of rendering by Doboxa Spółka z ograniczoną odpowiedzialnością, seated in Poznań headquartered in Poznań, provides free services by electronic means.

 

I. GENERAL PROVISIONS

  1. Store. Internet shop available at the Internet address www.en.doboxa.biz is run is run by Doboxa Spółka z ograniczoną odpowiedzialnością with its registered office in Poznań Jana Henryka Dąbrowskiego 77A, 60-529 Poznań, whose records are kept by the District Court Poznań - Nowe Miasto and Wilda in Poznań, VIII Economic Division of the National Court Register Court Register under the KRS number 0000836409 with a share capital of: PLN 50,000.00 fully paid up, with NIP number: 7812007846 and REGON number: 38586782900000 (hereinafter also referred to as: "Company").

  2. Contact information:

    • Address for correspondence: Doboxa Spółka z ograniczoną odpowiedzialnością, 77A Jana Henryka Dąbrowskiego Street, 60-529 Poznań.

    • E-mail address: info@doboxa.biz.

    • Phone number: +48 574 103 107, open from Monday to Friday on business days, from 8:00 a.m. to 4:00 p.m. (charge as for a telephone call, according to the tariff package of the tariff of the service provider used by the person using the telephone contact).

  1. These Regulations are addressed to both consumers and businesses using the Online Store.

  2. Acceptance of the Terms and Conditions is voluntary, but necessary in order to create an Account and/or in order to placing an Order by the Customer and concluding the Sales Agreement.

  3. To use the Online Store, including for browsing the assortment of the Online Store Online Store and to place Orders, it is necessary to meet the following minimum technical requirements. following minimum technical requirements:

    • having a computer or other multimedia device with Internet access,

    • having a web browser:

      • Internet Explorer version 11.0 or later,

      • Mozilla Firefox version 52.0 or later,

      • Google Chrome version 56.0 or later,

      • Opera version 43.0 or later,

      • Apple Safari 8.0 or later,

    • have an active electronic mail (e-mail) account,
  1. Customer using the Online Store is obliged to:

    • Use the Online Store in a manner consistent with applicable laws and provisions of these Terms and Conditions these Regulations,

    • use the Online Store in accordance with good morals and with respect for the personal rights of others,

    • not to provide or transmit unlawful content,

    • use the Online Store in a manner that does not interfere with its operation,

    • use any content posted within the Online Store only for your own personal use,

    • not to take any action consisting of sending or posting within the Internet Shop unsolicited commercial information (spam),

  1. Definitions u used in the terms in the Regulations, written with a capital letter, including their variation and their use in the plural or singular, mean:

    • Business day - one day from Monday to Friday excluding public holidays in the territory of the Republic of Poland,

    • Customer - an individual natural person who has attained the age of 13, whereby in the case of person has not reached the age of 18, the consent of his/her legal representative is required. statutory representative, unless he/she has full legal capacity legal actions, as well as a legal person or an organizational unit without legal personality having legal personality, to which legal regulations grant legal capacity, which uses the Online Store, in particular in particular, who under the terms of these Regulations places an Order via the Online Store. The Customer is Consumer and Entrepreneur,

    • Civil Code - the Civil Code Act of April 23, 1964 (Journal of Laws of 2019, item 1145),

    • Consumer - Customer being a natural person who performs a legal transaction with the Seller, not directly related to his/her business or professional activity, in particular in particular, who places an order in the Online Store,

    • Basket - Service. Electronic Service, an interactive form available on the Online Store allowing to place an Order, in particular by adding, ordering of Products and defining the terms of the Sales Agreement, including method of delivery and payment,

    • Newsletter - Service. An electronic, electronic distribution service provided by the Company via e-mail, which enables all customers using it to automatically receive from the Company periodic content of successive editions of a newsletter containing information about Products, news and promotions in the Online Store,

    • Product, Goods - a movable item available in the Online Store that is the subject of a Sales Agreement between the Customer and the Seller,

    • Entrepreneur -. Customer, being a natural person, legal entity or organizational unit, not having legal personality, to which legal regulations grant legal capacity, carrying out business or professional activities on its own behalf or professional activity,

    • Regulations/Service Provision Agreement. - this document defining the rules for the conclusion of Sales Agreements and the principles of providing and using services made available by the Seller through the Store for the benefit of Customers. Regulations define the rights and obligations obligations of the Customer and the Seller. With regard to services provided electronically electronically, these Regulations are the regulations referred to in Art. 8 of the Act of July 18, 2002 on provision of services by electronic means electronic services (Journal of Laws of 2002, No. 144, item 1204, as amended),

    • Internet store - the Company's online store available at the following Internet address: www.en.doboxa.biz,

    • Vendor/Company -. Doboxa Limited Liability Company with its registered office in Poznań at 77A Jana Henryka Dąbrowskiego St, 60-529 Poznań, whose records are kept by the District Court Poznań - Nowe Miasto and Wilda in Poznań, VIII Economic Department of the National Court Register under the KRS number 0000836409 with a share capital of amount: PLN 50,000.00 fully paid up, with NIP number: 7812007846 and REGON number: 38586782900000 and e-mail address: info@doboxa.biz,

    • Contract of Sale - contract of sale of a Product concluded or entered into between the Customer and the Seller through the Online Store,

    • Electronic service - the provision of services by electronic means within the meaning of the Act of 18 July 2002 on provision of services by electronic means (Dz.U. of 2002. No. 144, item 1204 as amended), by the Seller to the Customer via the via the Online Store,

    • Consumer Rights Act, Act - the Act of May 30, 2014 on Consumer Rights (Journal of Laws 2019 item 134 as amended),

    • An order -. Customer's statement of intent, submitted via the Online Store Online Store, specifying: the type and quantity of Products included in the assortment of the Online Store at the time of placing the order, the method of payment, method of delivery of the Products, place of release of the Products and Customer's data, constituting the submission of an offer by the Customer to the Seller To conclude a contract of sale through the Online Store Products, which are the subject of the order,

 

II. Electronic SERVICES IN THE INTERNET SHOP

 

  1. The following Electronic Services are available in the Online Store:

    • Basket,

    • Newsletter,

    • Add reviews to Products,

    • Presenting Customers with tailored to their interests advertising content, enable to browse the content posted within the website www.en.doboxa.biz,

    • Customer session maintenance,

  2. Cart

    • Using the Shopping Cart is free of charge and voluntary, but it is necessary for the purpose of making an Customer's offer to conclude a Sales Agreement and begins at the moment of Customer adds the first Product to the electronic shopping cart in the Online Store,

    • Submission of the Order follows the execution of the following steps by the Customer:

      • adding Products to the Cart,

      • filling out the form order with the following data: on the method of delivery and payment, personal data personal data necessary to place the order and execute the contract,

      • clicking on the page of the Online Store field "Place an order" - until this moment there is a possibility of self-modification of the entered data (for this purpose follow the messages displayed and the information available on the website of the Online Store),

    • In the shopping cart, voluntary, but necessary for the purpose of concluding and executing the Sales agreement, is to providing by the Customer the following data concerning the Customer: name and surname/company name, address (street, house/flat number, postal code, city, country), e-mail address, contact telephone number contact number, as well as data concerning the Sales Agreement: place and manner of Product(s) delivery, method of payment,

    • Electronic Service The shopping cart is provided free of charge and has a one-time nature and is terminated at the moment of placing an Order through it or at the moment of earlier discontinuation of placing an Order through it through it by the Customer, unless the Customer uses the functionality of the Cart together with the Account service, in which case the Cart service includes access to the to the history of purchases,

  3. Add Reviews

    • Every customer can add feedback on Products.

    • To add an opinion to a Product, it is necessary to provide your name and e-mail address and accept in this regard the clause on data protection personal data - providing data is voluntary, but failure to do so will make it impossible to provision of the Service.

    • Customer acknowledges and accepts that the Online Store does not constitute a forum made available to the generally for the purpose of publishing arbitrary content, but is used for the exchange of factual and lawful and customary information (including opinions, comments and evaluations) regarding the Products. Accordingly - using the Online Store by posting Opinions -. Customer agrees to limit his freedom of expression in this forum, interference in the content of his/her statements, and acknowledges and accepts accepts that the Opinions that are allowed to be posted:.

      • are for informational purposes and do not constitute advertising within the meaning of the Act of April 16, 1993 on counteracting unfair competition (Dz.U. 1993 No. 47, item 211 with amendments) and the Act of August 23, 2007 on counteracting unfair market practices (Journal of Laws No. 171, item 1206 as amended),

      • do not violate the copyrights of third parties. third parties, in particular do not constitute plagiarism of other works, and the Client must be their sole author,

      • do not contain email addresses, website addresses, instant messaging numbers, product prices, etc.

      • do not contain vulgar words,

      • do not be offensive or threatening,

      • do not violate the personal rights of natural or legal persons or good morals,

      • do not contradict the interests of the Company, in particular do not contain references to entities engaged in activities competitive to the Company,

      • do not contain references to entities engaged in activities competitive to the Company

      • do not conflict with the Regulations of the Store, Privacy Policy or do not contain other content prohibited by by applicable laws.

    • The customer has the right to notify the Company of any violation of its rights, as well as of any case of violation of the rules set forth in the Terms and Conditions or the Privacy Policy by posted Opinions.

    • Any objections regarding the Opinions should be reported by the Customer to the contact number or via the using the contact form located in the Online Store.

    • The Company reserves the following. right to remove or not publish Opinions in the event of their inconsistent with the Regulations, Privacy Policy or provisions of law or good morals, and to block the publication of content persons who notoriously violate the provisions of these Regulations. Regulations.

    • By submitting an Opinion on a Opinion about the Product, the Customer authorizes the Company to place it under the description of the given Product in the Online Store for an unlimited period of time with the right to modify its content, to combine it with other content.

 

III. CONDITIONS OF CONTRACT OF SALE

 

  1. All Goods contained in the The assortment of the Online Store is new. The customer independently determines parameters of the order through the initial selection of the photo, material, print dimension up to the selection of possible finishing options of the Goods. Production is carried out from scratch according to the individual needs of the of the customer.

  2. Offered articles are only motifs. sample. The customer does not receive the original image, but only a compliant motif copy prepared on the chosen medium and according to the chosen technique.

  3. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has previously placed an Order by means of the shopping cart in the Online Store, e-mail Customer's confirmation of the order and after the Customer is informed by the Seller in the form of an email about the acceptance of his order.

  4. Product price.

    • The price shown on the website of the Online Store. Online Shop website is given in Euro and includes taxes, including value added tax (this is the gross price), but does not include delivery costs of the Product to the Customer.

    • The total price including taxes of the Product that is the subject of the Order, as well as the cost of delivery (including including charges for transportation, delivery and postal services) and other costs, and when the amount of these charges cannot be determined - about the obligation to their payment, the Customer is informed on the pages of the Online Store during the placement of the Order.

    • Information about the Product's price, features and essential characteristics of the Product are available on the website of the Online Store website and are posted next to the presented Product.

    • The binding and final price is the price given in the Shopping Cart in the order summary at the time of placing the order by the Customer via the Online Store.

    • Prices of the Products presented on the web pages of the Online Store Online Store websites are subject to change, with the following. whereby a change in the price of a Product does not affect orders placed before the effective date of the price change (i.e. on orders as to which the customer has marked "Order and pay").

  5. Procedure to conclude a Sales Agreement in the Online Store:

    1. An essential part of the procedure of of placing an order is that the Customer has read and accepted these Terms and Conditions these Regulations, which the Customer confirms by checking the appropriate box box before finalizing the order. Failure by the Customer to accept of these Regulations in the course of the ordering procedure makes it impossible to take advantage of the possibility of purchasing Products via the via the Online Store.

    2. The Customer may purchase Products found in the assortment of the Online Store by placing an order. order. Orders may be placed twenty-four hours a twenty-four hours a day, seven days a week via the Online Store's website Internet Store en.doboxa.biz.

    3. A part of the procedure for placing an order is also the provision by the Customer of his/her personal data indicated in the order form marked as mandatory and expressing by the Customer, by checking the appropriate box before finalizing the order finalization of the order, consent to the processing of the Customer's personal data provided during order placement for the purpose of processing and handling order placed in the Online Store. Providing personal data marked as obligatory is voluntary, however, it is necessary in order to the purpose of placing an order. Providing personal data not marked as obligatory is voluntary and is not necessary to place an order. order.

    4. In order to place an order, you should, via the via the website of the Online Store en.doboxa.biz complete the order, select the area and method of delivery of goods, payment method, fill in the order form, and then approve and submit the order by pressing the "Order and pay" button. Pressing the "Order and pay" button means that the customer has placed an order with the obligation to pay.

    5. The customer completes the order using the Shopping Cart. By clicking on the "To Cart" button, the Customer makes a selection of the Product in the assortment of the Online Store Online Store's assortment at the time of placing the order, according to its description and price price and selects its features, if the Product is offered in different variants. After pressing the "Go to cart" button, the Customer selects the area and method of delivery of the goods, the method of payment and completes the order form.

    6. The order form should indicate:

      • Customer's name and address,

      • phone number and electronic mail address (e-mail address) of the Customer;

      • data of the recipient and the address to which the goods are to be delivered;

      • company details and VAT number, if the customer is an Entrepreneur.

    7. Information about the total value of the order, which includes the price of the Product, is given each time on the Online Store website en.doboxa.biz when placing an order. order, including immediately before and at the time of approval and placement of the order by the Customer. These are the total costs that the Customer is obliged to pay, including applicable taxes and costs of delivery of goods.

    8. During the ordering procedure. order - until pressing the "Order and Pay" button, The customer has the ability to modify the order, in particular in terms of selection of goods, area and method of delivery of goods, method of payment, data provided in the order form. In order to modify the order in the the scope of selection, press the "Undo" button visible on the website of the Online Store during the ordering procedure. Online Store website during the ordering procedure.

    9. Submission of the order takes place after the completing the order, selecting the area and method of delivery of the goods, method of payment and filling out the order form. Placing an order is done by the customer pressing the "Order and Pay" button. An order placed through the Online Store Online Store entails the obligation to pay.

    10. Submission of an order by the Customer means submitting to the Seller an offer to conclude a contract of sale of the Product being the subject of the order.

    11. After the Customer places an order, to the electronic mail address (e-mail address), indicated in the order form order form, will be immediately sent by the Seller an email electronic message requesting confirmation of the order.

    12. When the Customer is informed in an the form of an e-mail about the acceptance of his order, the following is concluded sales contract between the Customer and the Seller. Confirmation, making available, fixing, securing the content of the concluded agreement takes place by sending the Customer the aforementioned message electronic message with confirmation of the completion of the order, preparing it for shipment and concluding the contract.

    13. The customer who, when placing an order chose to pay in advance, should pay the price and the cost of delivery of the goods within 7 days from the receipt of the Seller's e-mail confirming receipt of the order. W case of non-payment within the above time, the order is automatically canceled, and information about this is not sent to the Customer. The customer does not incur any costs in connection with the cancellation of the order.

    14. Customer who, when placing an order order has chosen payment on delivery of the ordered goods (payment on delivery). cash on delivery), is obliged to make payment upon receipt of the shipment containing the ordered goods.

    15. The seller is entitled to cancel the order until the moment of sending to the customer information e-mail about its completion and readiness for shipment, only in the following cases case when:

      • Has gained knowledge that the order was placed in bad faith and for the purpose of causing damage to the Seller,

      • In case of violation of the Terms and Conditions by the Customer,

      • In case of occurrence, independent of the Seller's control, circumstances preventing execution of the submitted Order, i.e. in particular in the case of an error in the computer system IT system over which the Seller had no control, or the occurrence of force majeure circumstances that result in the unavailability of the Product.In such a case, the Seller shall immediately inform the Purchaser in the form of a notice. such a case, the Seller shall immediately inform by e-mail, to the address indicated in the Order, the Customer about the cancellation of the Order and its reasons.

 

IV. METHODS AND TERMS OF PAYMENT FOR PRODUCT

 

  1. The Seller shall make available to the Customer the following methods of payment for the Contract of Sale:

    • Payment on delivery,

    • Electronic payment, i.e.: transfer to the Seller's bank account, payment via PayU or PayPal,

  2. Payment terms:

    • When the Customer selects a payment by bank transfer or electronic payment, the Customer is obliged to to make payment within 7 calendar days from the date of placement of the Order (receipt of an e-mail confirming the transfer of the Order for execution). In case of non-payment within indicated period, the Order is automatically canceled,

    • When the Customer chooses to make a payment on delivery, the Customer is obliged to to make payment upon receipt of the shipment,

 

V. COST, METHODS AND DATE OF DELIVERY AND RECEIPT OF PRODUCT

 

  1. The online store does not offer the possibility of personal collection of the purchased Goods from the Seller's premises Seller's premises and Seller's warehouses.

  2. Delivery of the Goods is realized to the address indicated in the Customer's Order via courier companies with which the Seller cooperates, indicated in the during the completion of the order.

  3. The period of delivery of the Goods and the performance of the Service consists of the time for the execution of the order (completion of the Goods, making the payment, issuing the sales document of sale, packing the Goods, preparing the Goods for shipment) and the time of delivery of the shipment by the courier company. This period totals up to 30 working days counted from the day following the day of placing the order order (for orders paid on delivery or via online transfer, provided that payment is made in accordance with the rules of the payment service) or from the day of payment (for orders paid by ordinary transfer).  

  4. The Seller shall make every effort to ensure that the Goods ordered by the Customer are delivered for orders processed through courier companies up to 5 days from the day the order is placed or from the day the payment is made.

  5. Delivery takes place on business days, during business hours for Courier Companies and dependent on the logistical plans of these companies.

  6. Detailed delivery terms and conditions are available on the websites of courier companies.

  7. The online store suggests to customers to unpack the Products in the presence of the courier and check if they are not damaged. In case of damage to the Goods in transport, the courier will write an appropriate protocol and then take the shipment, which will greatly facilitate the possible complaint process.

  8. In any case the release of the Products will not take place before the payment of the total price of the order. After two delivery attempts, unless otherwise stated in the the manner of performance of services provided by the courier company, in the case of lack of payment as for an order sent COD, the order will be canceled and returned to the Seller.

  9. Until the Products are collected by the Customer, the Products remain the property of the Seller.

 

VI. PRODUCT COMPLAINT (WARRANTY FOR DEFECTS)

 

  1. The Seller is obliged to provide the Customers with the Product free of physical and legal defects.

    .

  2. The Seller shall be liable to Customers responsibility for defects of the Products on the principles specified in the provisions of the Act of April 23, 1964 Civil Code (consolidated text Dz. U. of 2018, item 1025, as amended), in particular, in Article 556 and subsequent Articles. Civil Code.

  3. Complaint may be filed by the Customer, for example:

    • in the form of an email to: info@doboxa.biz,

    • in writing to Doboxa Sp. z o.o., 77A J.H Dąbrowskiego Street, Poznań 60-529, marked "Complaint",

  1. It is advisable, but not required that the complaint notification include, in particular: name and name, mailing address, electronic mail address (address e-mail) to which a response to the complaint is to be sent, if the Customer wishes to receive a response to the complaint via e-mail, the date of purchase of the goods, the type of goods advertised, exact description of the defect and the date on which it was found, and the claim. 

  2. Customer, as well as the Customer's preferred method of informing about the manner of processing the complaint. Along with the submission of a complaint, it is necessary to provide Seller a proof of purchase of the goods. This may be, for example, a copy of receipt or a copy of the invoice, a printout from a payment card or other proof. The above content regarding the complaint notification is only an example, which the customer does not have to use, and does not affect the effectiveness of the complaints submitted with the omission of the recommended description of the complaint.

  3. If the sold Product has a defect, the Customer may:

    • submit a statement to reduce the Price or withdraw from the Sales Agreement, unless the Seller immediately and without excessive inconvenience for the Customer will replace the defective Product with a defect-free one free of defects or will remove such defect. The reduced price should remain in such proportion to the price resulting from the agreement, in which the value of the Product with a defect defect remains to the value of the Product without the defect. The customer may not withdraw from the contract if the defect in the Product is insignificant,

    • demand replacement of the Product with a defect-free one or removal of the defect. The Seller shall be obliged to replace the defective Product to be free from defects or remove the defect within a reasonable time without excessive inconvenience for the Customer; with the reservations and under the rules specified in the relevant provisions of the Civil Code,

  1. Customer may, instead of the proposed Seller to remove the defect, demand the replacement of the Product with a defect-free one or instead of replacing the Product demand removal of the defect, unless bringing the Product into conformity with the agreement in the way chosen by the Customer is impossible or would require excessive costs in comparison with the way proposed by the Seller. When assessing the excessive costs shall take into account the value of the Product free of defects, the type and significance of the defect found, and also the inconvenience is taken into account, to which the Customer would be exposed by another method of satisfaction.

  2. The customer who exercises rights under the warranty rights, is obliged at the expense of the Seller to deliver the defective goods to Doboxa Sp. z o.o., 77A J.H Dąbrowskiego Street, Poznań 60-529.

  3. The Seller shall consider and respond to the to the complaint immediately, but no later than within 14 days from the the day of its receipt. If the customer has requested replacement of the item or removal defect or made a statement of price reduction, specifying the amount by which the by which the price is to be reduced, and the Seller has not responded to this request within 14 days of its receipt, it is considered that the request recognized this demand as justified.

  4. The Customer will be informed of the manner of processing the complaint in accordance with the data indicated in the complaint.

  5. In case of possible deficiencies in the submitted complaint, the Seller will ask the Customer to supplement them supplement in accordance with the address data indicated in the application complaint.

  6. In the event that to respond to the by the Seller to the Customer's complaint or to exercise the Customer's rights Customer's rights under the warranty, it will be necessary to deliver the Product to the Seller, in accordance with Article 561(2) in conjunction with Article 354 § 2 of the Civil Code. Civil Code, the Customer will be obliged to deliver the Product at the expense of the Seller to the address If, however, due to the type of defect, the type of Product or the way it is installed, delivery of the Product by the Customer would be impossible or excessively difficult, the Customer may be asked to make the Product available to the Seller, by prior arrangement date, the Product at the place where the Product is located.

  7. The Seller shall be liable under the warranty, If a physical defect is discovered before the expiration of two years from the the date of release of the Product to the Customer. The claim for removal of the defect or replacement Product to a defect-free one year from the date of discovery of the defect, however, in the case of an Order placed by the Customer - Order placed by the Customer, the course of the statute of limitations may not end before the expiration of the the period referred to in the first sentence.

 

VII. AUTHOR'S RIGHTS

 

  1. All rights to the Online Store, including property copyrights, intellectual property rights intellectual property rights to its name, its Internet domain, the Store's website Store's website, as well as to patterns, forms, logos, photos, posted on the website of the Online Store (except for parts of logotypes and photos presented in the Online Store, to which the copyrights belong to third parties) belong to the Company.

  2. Customers may use the works and databases contained on the Web pages of the Online Store only to the extent of:

    • permitted use as designated by the provisions of the Act of February 4, 1994 on Copyright and Related Rights related rights and the Act of July 27, 2001 on the protection of databases,

    • on the basis of the license granted in the extent of: use of Electronic Services, conclusion and performance of the agreement for the provision of Electronic Services and Sales Agreement, for own needs and for non-commercial purposes, and for the time necessary for the performance of the indicated agreements,

  1. In particular. prohibited to be made for commercial purposes without the prior written Company's consent: reproduction, copying, transmission, distribution or storage of part or all of the contents of the website of the Internet Store Online Store website, unless otherwise stipulated in the Terms and Conditions - in particularly to the extent of the right to download and store the Terms and Conditions.

  2. Customer, placing in the Online Store or the performance of an Electronic Service, e.g. in the within the framework of posting opinions to a Product any content, in particular particular graphics, comments, opinions or statements, grants the hereby to the Seller a non-exclusive, royalty-free license to use, fixation, alteration, deletion, supplementation, public performance, public display, reproduction and dissemination (particularly on the Internet) of such content, throughout the territory of the entire world. This right includes the right to grant sublicenses to the extent justified by the performance of the Sales Agreement or the agreement for the provision of Electronic Services (including the functioning and development of the Online Store), as well as the authorization to exercise independently or with the help of third parties subsidiary rights in the scope of development, adaptation, alteration and translation of the work within the meaning of the Act on Copyright and Related Rights Act of February 4, 1994

 

VIII. PROTECTION OF PERSONAL DATA

 

  1. The Customer's personal data is processed by the Seller as the administrator of the personal data.

  2. The provision of personal data by the Customer is voluntary, but necessary for the purpose of concluding and performance of the contract for the provision of Electronic Services and the conclusion and execution of the performance of the Sales Agreement.

  3. The Seller uses appropriate technical and organizational measures to ensure the protection of the processed personal data.

  4. The Customer's personal data made available within the framework of the Online Store or obtained based on the Customer's activity on the Internet, will be processed by the Seller for specific, specified purposes indicated within the individual forms within the Online Store and described in detail within the within the Privacy Policy available on the Online Store.

  5. Customer as a matter of principle, depending on the use of specific functionalities, has the right to lodge a complaint with the authority competent for the protection of personal data, the right to object, the right to access his/her data personal data, to request their rectification, deletion, restriction of processing, and data portability.

  6. Additional explanations regarding the protection of personal data are contained in the "Privacy Policy".

 

IX. RIGHT TO WITHDRAW FROM CONTRACT

 

  1. Customer who has concluded a Agreement at a distance, may, within 14 calendar days of receiving the Product under the concluded Sales Agreement, withdraw from it without giving a reason and without incurring costs, except for the costs specified in item. X.9 of the Terms and Conditions. To meet the deadline it is sufficient to sending the statement before its expiration. Declaration of withdrawal from the contract Agreement may be submitted, for example:

    • written to: 77A J.H Dabrowskiego Street, 60-529 Poznań,

    • in electronic form via e-mail to: info@doboxa.biz,

    • by telephone, at the contact number indicated in Section. I.2.,

  1. An example of a model withdrawal form is included in Appendix 2 to the Law on on Consumer Rights and is additionally available as an Appendix to the Regulations. Regulations. The customer may use the sample form, but it is not mandatory.

  2. The Seller will send an promptly to the Customer an acknowledgement of receipt of the statement of withdrawal from the Sales Agreement on a durable medium.

  3. The time limit to withdraw from the contract withdrawal from the contract begins for the contract in the performance of which the Seller issues the Product, being obliged to transfer its ownership ownership (e.g. Sales Agreement) - from taking possession of the Product by the consumer or a third party other than the carrier designated by the consumer, and in the case of a contract that: (1) includes multiple Products that are delivered separately, in batches or in parts - from taking possession of the of the last Product, batch or part, or (2) involves the regular delivery of Products for a specified period - from taking possession of the of the first of the Products;

  4. In case of withdrawal from a contract concluded at a distance, the contract is considered not concluded.

  5. The seller has an immediately, no later than within 14 calendar days from the date of receipt of the Customer's declaration of withdrawal from the contract, return Customer all payments made by him/her, including the costs of Product delivery (with the exception of additional costs resulting from the the method of delivery chosen by the Customer other than the cheapest ordinary delivery method available in the Online Store). The Seller shall return the payment using the same method of payment that the used by the Customer, unless the Customer has expressly agreed to a different method of return, which does not involve any costs for him. If the Seller has not offered to collect the Product from the Customer itself, it may withhold the refund of payments received from the Customer until it receives the Product back Product back or until the Customer provides proof of its return, depending on which event occurs. whichever event occurs first.

  6. The Customer is obliged to immediately, no later than within 14 calendar days from the day on which he/she which he/she has withdrawn from the contract, return the Product to the Seller at the address: J.H. ul. Dąbrowskiego 77A, 60-529 Poznań, unless the Seller has offered to receive the Product himself. To meet the deadline it is sufficient to return the Product before its expiration.

  7. The Customer shall be responsibility for diminished value of the Product resulting from use it in a manner beyond that necessary to ascertain the nature, characteristics and functioning of the Product.

  8. Possible costs associated with withdrawal by the Customer from the contract, which the Customer is obliged to bear:

    • if the Customer has chosen a method of delivery of the Product other than the cheapest ordinary delivery method available in the Online Store Online Store, the Seller is not obliged to reimburse the Customer for the the additional costs incurred by him/her,

    • The Customer shall bear only the direct costs of returning the item,

  1. The customer's right of withdrawal from a contract concluded at a distance does not apply to contracts:

    • provision of services, if the trader has fully performed the service with the express consent of the consumer, who was informed prior to the performance of the service that after the performance of the performance by the entrepreneur will lose the right to withdraw from the contract,

    • in which the subject of performance is a a non-refabricated item, manufactured to the consumer's specifications or serving to meet his individualized needs,

    • in which the subject of performance are things which, after delivery, due to their nature, become inseparably connected with other things,

 

X. FINAL PROVISIONS

 

  1. Agreements of sale and agreements for the provision of Electronic Services shall be concluded in Polish.

  2. The present Regulations are available free of charge on the website of the Online Store under the tab Store Regulations - https://en.doboxa.biz/regulamin/ and at the Company's headquarters. The Regulations are made available on the aforementioned website in a form, which allows obtaining, reproducing and recording the content of of these Regulations by means of a data communications system used by the the Customer uses. Recording, securing and making available the content of the of a contract concluded through the Online Store is done by sending to the Customer at the e-mail address provided as part of the transaction made in the Online Store the content of the concluded agreement.

  3. Amendment of the Terms and Conditions.

  4. The Company reserves the right to make changes to the Terms and Conditions for important reasons, i.e.: changes in legislation; changes in payment and delivery methods - to the extent that these changes extent to which these changes affect the implementation of the provisions of these Regulations Regulations; changes in information systems.

  5. In case of concluding under these Regulations these Regulations, agreements of a different nature than continuous contracts (e.g. Sales Agreement), the amendments to the Regulations will not in any way affect the rights acquired by the Customers before the effective date of the amendments to the Regulations, in particular In particular, the amendments to the Regulations shall not affect any already placed or placed Orders and concluded, executed or performed Sales Agreements. Sales Agreements.

  6. In matters not regulated in these Terms and Conditions, universally applicable laws shall apply. these Regulations, the generally applicable provisions of Polish law, in particular: Civil Code; the Act on Provision of Electronic Services of July 18, 2002; for Sales Agreements Sale Agreements concluded until December 24, 2014 with Customers who are consumers - the provisions of the Act on the protection of certain consumer rights and on liability for damage caused by dangerous products dangerous product of March 2, 2000 (Journal of Laws 2000 No. 22, item 271, as amended). and the Act on special conditions of consumer sales and on the Amendments to the Civil Code of July 27, 2002 (Dz.U. 2002 no. 141, item 1176 as amended); for Sales Agreements concluded from December 25, 2014 with Customers who are consumers - the provisions of the Consumer Rights Act of May 30, 2014; and other relevant provisions of generally applicable law. applicable law.

 

Attachments:

 

XI. NOTICE OF RIGHT TO WITHDRAW FROM CONTRACT

 

Right of withdrawal

  1. You have the right to withdraw from this contract within 14 days without giving any reason.

  2. The deadline to withdraw from the contract expires after 14 days from:

    • on which you took possession of the the goods or on which a third party other than the carrier and indicated by You took possession of the thing - in the case of a contract obliging you to transfer of ownership of the thing,

    • in which you took possession of the of the last of the goods or in which a third party other than the carrier and designated by you took possession of the last of the goods - in the in the case of a contract obliging you to transfer ownership of multiple items, which are delivered separately,

    • in which you took possession of the the last lot or part or on which a third party other than the carrier and designated by you came into possession of the last lot or part - in the case of a contract obliging you to transfer ownership of ownership of things delivered in batches or parts,

    • conclusion of a contract - in the case of contracts for the provision of services,

  3. To exercise your right of withdrawal from the contract, you must inform Doboxa Spółka z ograniczoną odpowiedzialnością with its registered office in Poznań of your decision to withdraw from this contract by an unequivocal statement, for example by a letter sent via e-mail to info@doboxa.biz or a letter sent by mail to: 77A J.H. Dąbrowskiego St.; 60-529 Poznań or by phone at +48 574 103 107.

  4. You may use the model withdrawal form, but it is not mandatory.

  5. To comply with the withdrawal period contract, it is sufficient for you to send information regarding the exercise of the your right to withdraw from the contract before the expiry of the deadline to withdraw from the contract.

 

Effects of withdrawal

  1. In case of withdrawal from this contract we shall return all payments received from you, immediately, and in any case no later than 14 days from the day on which we are informed of your on which we are informed of your decision to exercise your right to withdraw from this contract.

  2. We will refund your payment using the same methods of payment that were used by you in the original transaction, unless you have expressly agreed to another solution solution; in any case, you will not incur any fees in connection with this return. in connection with this return.

  3. We may withhold the return of the payment until you receive the item or until you provide us with proof of its return, whichever event occurs earlier.

  4. Please send back or hand over to us the the item immediately, and in any case no later than 14 days from the day on which you on which you informed us of your withdrawal from this contract. The deadline is met if you send the thing back before the expiry of the deadline 14 days to the address: J.H Dąbrowskiego 77A Street,60-529 Poznań.

  5. You are only liable for the following. diminution of the value of the thing resulting from using it in a manner other than it was necessary to ascertain the nature, characteristics and functioning of the thing.

 

Model form for withdrawal from contract

(This form must be completed and returned only if you wish to withdraw from the contract)


Place, date

 

Consumer's first and last name

Domicile address

 

Entrepreneur's name and address

 

Certification

withdrawal from an off-premises contract

 

I certify, That, in accordance with Article 2 (1) of the Act of March 2, 2000 on the protection of certain consumer rights and liability for damage caused by a dangerous product (Journal of Laws No. 22, item 271 as amended)I withdraw from the contract. .................................................... no. ............................................ concluded on ............................................... w ..........................................................................

 

Please for a refund of .................. euro (in words ............................................................... euros) by postal order to address................................................................................. ..... or to account no. ............................................................................................................................

 

 

 

Consumer's signature